FAQ

FREE WORLDWIDE SHIPPING

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100-DAY ADVENTURE TRIAL

Use your mattress for 100 days and if you don't fall in love, return it for a full refund no questions asked.

Frequently Asked Questions

HOW SHOULD I INFLATE MY AIRMAT?

All of our mattresses allow for separate pillow adjusting, guaranteeing you maximum comfort.

AIRMAT™ & AIRMAT DUO™: For best performance, inflate your pad with air by breath, AirFill™ or pump and leave the mattress fully inflated for 30-60 minutes before your first use.

AIRMAT PRO™: Extend the sleeping pad, then simply press the pump with your feet or hands.

 

HOW WARM/COOL IS MY AIR AIRMAT?

While we wouldn't recommend taking the AirMat to Alaska, it will withstand most freezing winters, while keeping you cool in the summer.

All of our pads exceed the R-value of 4, meaning it's incredibly efficient for all seasons. You can also find the specific value for each mat on their product page.

WHAT IS AN R-VALUE

Technically, R-value is a measure of thermal resistance; the higher the R-value, the more thermally resistant the material or structure is. This isn’t just used to measure sleeping pads. Engineers and scientists also use R-value to measure everything from windows to fiberglass.

HOW SHOULD I STORE MY AIRMAT?

When taking a break from your adventures, we recommend leaving the valve open and your mattress rolled tight in its sack to protect it from dirt and sharp objects.

BEST WAY TO CLEAN MY AIRMAT?

Regular cleaning will extend the life of your mattress, especially if you sleep in direct contact with its surface. DO NOT put your mattress in the washing machine. Cleaning with a hose or in a bathtub is the best method. Do not forget to close the valve while washing. For general cleaning, a quick scrubbing with All-Purpose Cleaner, or other general household cleaner is best. For tree sap, spot clean with a cotton rag soaked in rubbing alcohol.

WHAT IF I NEED SOMETHING ELSE?

No worries! Contact us and we'll help you with whatever you need. Contact